Shipping Policy

Effective Date: August 2026

Thank you for shopping with La Casquette.

Order Processing

All orders are processed as quickly as possible after payment has been successfully received.

Please allow additional processing time for personalised orders, as custom embroidery is completed specifically for each customer.

Orders are processed during business days only. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

We currently ship within Saudi Arabia.

Shipping times may vary depending on your location and the courier service.

Once your order has been dispatched, you will receive a shipping confirmation with tracking information (where available).

Shipping Costs

Shipping fees are calculated and displayed at checkout before your order is completed.

Delivery Delays

While we do our best to deliver orders on time, delivery dates are estimates and cannot be guaranteed.

La Casquette is not responsible for delays caused by courier services, weather conditions, customs procedures, incorrect shipping information provided by the customer, or other circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate before completing their order.

If an incorrect address is provided, additional shipping charges may apply if the order needs to be reshipped.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you in resolving the issue with the courier.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: lacasquetteha@gmail.com

Instagram: @lacasquette__